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Commentary and Discussion From the Retail Community

Home Shopping Network Upgrades Site

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The Home Shopping Network (HSN) has revamped its Web site (www.hsn.com) to bring in new shoppers and to increase its functionality with the retailer’s televised shopping programs. Will greater synergy…

Sears Seals Card Deal

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It’s a done deal. Sears has sold its credit card business to Citigroup for $3.2 billion, according to TheStreet.com Web site. What is or should be next for Sears now…

Weather Forecast Too Bright for Black Friday

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Planalytics, the technology and consulting company that helps retailers and manufacturers plan for the impact weather conditions have on business, says Black Friday 2003 may be better for browsing, at…

Do RFID Tags Work Well Enough?

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Consumer privacy groups can take a deep breath, say retail industry analysts, because radio frequency identification (RFID) technology doesn’t work well enough for a broad rollout, even if costs for…

Wired Kids

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It’s not enough to learn your ABC’s in kindergarten anymore. You also need to learn your WWW’s. What impact are today’s computer savvy kids having on retail marketing activity? What…

P. Diddy Rapped for Child Labor

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The rapper formerly known as Sean, then Puffy and now P. Diddy Combs has had a Kathie Lee Gifford kind of week with labor activists charging the Honduran factory that…

Bally Low-Fat Snacks

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Bally Total Fitness is rolling out a new line of low-fat, low-calorie candy bars targeted at kids and the growing concern over childhood obesity in America, reports Jim Kirk in…

The Mother of All Union Battles

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The Socialist Worker believes the outcome of the United Food and Commercial Workers (UFCW) strike in Southern California will determine the fate of unions throughout the grocery industry and is…

Why CRM Doesn’t Work

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Why CRM Doesn’t Work, How to Win By Letting Customers Manage the Relationship by Frederick Newell (Bloomberg Press, 2003) provides a concisely written, easy-to-follow analysis of the missteps and opportunities…

After the Hype is Gone

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A report in the Los Angeles Times covers the fall of antioxidant supplements from the next big thing in medical breakthroughs to the poster child for quackery in some scientific…

Kraft Target of Anti-GMO Consumers

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Reuters reports that activists across the country demonstrated in front of supermarkets and Kraft Foods facilities to protest the manufacturer’s use of genetically modified ingredients in its branded products. Should…

Amazon Delivers Gourmet Groceries

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Amazon.com is in the grocery retailing business. This past weekend, Jeff Bezos and company launched a gourmet-food department on the Web site offering products from nearly 200 merchants, including Seattle…

New Label Laws To Cost a COOL $4B

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New country of origin labeling (COOL) requirements could cost the food industry up to $4 billion in the first year, more than twice the original estimate, according to anonymous sources…

RJR To Buy Brown & Williamson

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R.J. Reynolds has agreed to buy Brown & Williamson from British American Tobacco in a stock deal valued at $2.6 billion, reports the New York Times. What will this deal…