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Commentary and Discussion From the Retail Community

Wholesaler Choices

5 Comments
While it’s the nature of independent grocers to switch wholesale suppliers, the cases of two grocers demonstrate that finding the right trading partner can go a long way in determining…

Cash is No Longer King

10 Comments
It used to be said, “Cash is king.” Those days are quickly disappearing as more consumers pay for goods with their debit, credit or ebt cards. In the U.K., for…

The Rewards of Loyalty

11 Comments
The moral of this story is loyalty costs and pays. Retailers continue to spend huge amounts of money on loyalty programs and, according to Christine Chen, a research analyst at…

Sainsbury Cells Coupons

7 Comments
Customers at select Sainsbury’s in the U.K. can now download product discount coupons directly from their cell phone, reports The Wise Marketer. The coupon program called “M-Bar-Go” allows shoppers to…

The News Is Almost Always Good at Publix

8 Comments
Publix Super Markets’ founder George Jenkins told Forbes in 1985, “There’s no secret to our success. We’re not the only people who treat their people well, we just make a…

Use Calendar Events to Strengthen Loyalty

3 Comments
According to an article in Promo Magazine, many marketers are offering unique back-to-school rewards for their customers. Chase is rewarding United Mileage Plus Visa cardholders with additional miles for back…

Home Depot Conserves Its Energy

6 Comments
In what it calls a response to “the government’s call to conserve energy,” The Home Depot has announced voluntary measures it plans to take to reduce energy consumption in its…

Does Target Have an Image Problem?

23 Comments
Could Tar-jay be a liability in Target’s plans for continued growth? A recent report in the Star Tribune of Minneapolis questioned whether the discount chain with the hip advertising and…

Gap Has the Music In It

10 Comments
The promotion was simple. Shoppers walk into a Gap and try on a pair of jeans. Whether they buy the jeans or not they walk out with a card that…

The Spiritual Guide to Profits

9 Comments
Businesses are putting chaplains on the payroll and the impact has been uplifting for employee morale and company profits. A report in The Christian Science Monitor, says companies have recognized…

States Ask E-tailers to Pay Sales Tax

6 Comments
“This fall,” reports The Associated Press, “13 states will start encouraging — though not demanding — that online businesses collect sales taxes just as Main Street stores are required to…

Katrina

16 Comments
Louisiana’s Governor tearfully describes the scene as “untenable…heartbreaking.” Mississippi’s Governor believes this is what it must look like after an atomic bomb is dropped. What are your thoughts on the…