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Commentary and Discussion From the Retail Community

No Accounting for Unredeemed Gift Cards

16 Comments
While the exchange of gift cards would appear to be good for retailers, it has a downside. Many gift card recipients never redeem them. In non-accounting terms, getting something for…

Safeway Connects with Lifestyles

10 Comments
By most accounts, Safeway’s lifestyle concept stores have been a hit with consumers from one coast to the other. Some analysts have expressed concern over the costs of remodeling…

Christian Stores Battle for Narnia Sales

7 Comments
Christian retail stores are looking to today’s release of “The Chronicles of Narnia: The Lion, the Witch and the Wardrobe” with great anticipation as the film is expected to be…

Walgreens Accused of Religious Discrimination

11 Comments
A group founded by the conservative Christian preacher Pat Robertson has filed a complaint with the Equal Employment Opportunity Commission charging that Walgreens engaged in religious discrimination by “effectively firing”…

Walgreens to Track Displays

15 Comments
A lack of in-store compliance with manufacturer promotional programs may be a thing of the past now that Walgreens, in partnership with 15 package goods companies, is rolling out a…

Study: Ads Lead to Bad Eating Habits

16 Comments
A new report from the National Academies of Science’s Institute of Medicine says food marketers’ advertising on children’s television has influenced the eating habits of the nation’s youth, contributing to…

Sears Big Holiday Wish is Profitability

11 Comments
Brit Beemer, founder and chairman of America’s Research Group, said retailers have one of two ways they can go this holiday season. “You can be promotional, give up some profit…

Testing Links to Online Loyalty

8 Comments
According to a new survey commissioned by applications monitoring service provider TeaLeaf Technology and conducted by Harris Interactive, 89 percent of those surveyed about their consumer transactions at shopping, banking,…

SuperTarget’s Customers Get the Message

19 Comments
SuperTarget is serious about staying connected to its customers. The retailer is now giving shoppers the option of receiving text messages on mobile devices alerting them to sales and providing…