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Commentary and Discussion From the Retail Community

GHQ: Separate Ways

17 Comments
Small grocers looking to keep themselves off the endangered species list this year will need to focus on community appeal, health and wellness, freshness and the qualities that make them…

Rite Aid Cashes In Its Chips in Vegas

6 Comments
When Rite Aid acquired nearly 1,900 Brooks and Eckerd drugstores last June, it became the largest chain on the East Coast. Since then, however, Rite Aid has struggled. The day…

Wegmans Getting Out of Cigarette Sales

18 Comments
Wegmans is getting out of the business of selling cigarettes and other tobacco products starting Feb. 10. That announcement made Wegmans the only grocery chain in New York to stop…

The Curse of Knowledge

22 Comments
The more knowledge and expertise you gain, the less you remain open to new ideas. That’s the premise of the "curse of knowledge," a phrase used in a 1989 paper…

Reflections and Building the Future

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President/CEO Dave McConnell takes a moment to reflect on what has transpired at GMDC in 2007 and looks ahead to building an even more successful 2008 for the Association. Also…see…

Re-Gifting to Re-Homing

9 Comments
People have probably ditched gifts since time immemorial. There have always been long lines at return counters in the days following Christmas. Then came re-gifting; saving the unloved object to…

FDA to Okay Meat, Milk from Clones

6 Comments
The technology is there to clone livestock and now the Food and Drug Administration is prepared to formally endorse the sale of meat and milk from these animals (and their…

Customer Reviews at Stores

24 Comments
Borrowing a page from online sellers, some brick & mortars have begun featuring customer reviews on displays at their retail locations. The big difference is that most of the reviews…

CSD: The Pulse of the C-Store

14 Comments
The convenience store front counter provides the perfect canvas to showcase a mix of hot new items and profitable impulse buys that will grab customers’ attention. But experts agree that…

Wal-Mart Goes to Washington

9 Comments
Wal-Mart spent more than $4 million on lobbying efforts in Washington in the past 18 months compared to $6.6 million it collectively spent in the prior seven years, according to…

Is the Time Right for FairTax?

11 Comments
The idea of instituting a national sales tax to replace the federal income tax is one of those issues that has cropped up from time-to-time over the years but never…

Those Anti-Consumer Gift Cards

17 Comments
While they’re one of this season’s most desired holiday gifts, gift cards are also exceedingly popular among lawyers looking to protect consumers from their hidden fees and early expiration dates…

The Marketing Power of Blogs

19 Comments
For many small businesses, blogging is proving to be a low-cost, high-return way to create public awareness. Across businesses, blogging companies are still a small minority. What do you…

Consumers Face Stricter Return Policies

11 Comments
Abuses by a few have led to less liberal return policies for many shoppers this holiday season. Fraudulent post-holiday returns are expected to top $3.7 billion this year, according to…

Circuit City Blows Another Fuse

18 Comments
Sometimes the tide doesn’t float all boats. Despite soaring demand for flat-screen TVs, videogames and GPS gadgets, Circuit City last Friday reported a much larger third quarter loss than analysts…