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Commentary and Discussion From the Retail Community

When Black Friday Comes

15 Comments
With Black Friday only one week away, it is interesting to see there are a growing number of stores looking to gain an advantage by opening earlier than in past…

Study: Beauty Ads Make Women Feel Bad

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A recent study in the Journal of Consumer Research found ads featuring beauty products lower women’s self-esteem. Does it make sense that beauty ads affect the self-esteem of women in…

Gift Cards on Most Holiday Shopping Lists

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According to recent research, consumers ranked gift cards as the number one most requested gift for the fourth straight year. Considering the increased demand in the market, what can merchants…

Google’s Boutique in Beta Launch

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Over the past year, according to the company, Google brought together the best computer and fashion “nerds” within the organization “to create a new way to browse, discover and shop…

All You Need is The Beatles

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Apple and Apple Corps have put down their dueling lawyers to finally allow the biggest music seller on the planet to offer digital music downloads from the most influential band…

FD Buyer: Pricing Your PL

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Today’s private label products and packaging are as good as, or better than, the national brands. Yet some retailers still treat their private labels a stepchild. What would be some…

Sears’ Service Makes Customer for Life

25 Comments
Many of the articles on The Consumerist website read as though they were penned for a fictitious show called “Stupid Retailing Tricks.” But recent story about a broken wrench is…

Kroger CEO Walks the Talk

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Kroger Co. chairman and CEO David Dillon frequently does “shopalongs” alongside core customers, goes incognito on store visits, visits stores unannounced and even visits consumers in their homes. What insight…

Supermarkets Struggle

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Supermarket sales were up only 0.12 percent last year and same-store revenues fell 0.82 percent, according to the 2010 Food Retailing Industry Speaks: Annual State of the Industry Review from…

Barnes & Noble Testing Toy Shops

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Books are a tough sell these days and Barnes & Noble is looking for ways to make the space in its stores more productive. One possible answer the chain has…

Walmart Enters Free Shipping Fray

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Walmart.com is looking to one-up its online competitors with a new free shipping deal in the run-up to Christmas, according to The New York Times. What will Walmart’s free shipping…