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Commentary and Discussion From the Retail Community

A Nation Divided – In Food Aisles

9 Comments
A report from SAI Marketing finds that eaters are increasingly breaking down into two groups: Food Elites and Food Realists. Do you see a distinct bifurcation among food consumers in…

Amazon Not Slowed By Sales Taxes

23 Comments
It’s long been argued by retailers that Amazon.com has an unfair advantage, but a funny thing has happened as more states work out deals for Amazon to collect sales taxes…

Payments Going the Way of the Smartphone

24 Comments
While a small percentage of consumers are currently paying for goods by tapping terminals with their phones, two-thirds of Americans, according to a Harris Interactive poll, think it’s just a…

Restaurants Looking At Record Year Ahead

20 Comments
A new report by the National Restaurant Association (NRA) is projecting an increase in sales for the fourth straight year, reaching an all-time high of $660 billion. With that growth…

The Forgetful Holiday Shopper

9 Comments
Apparently, Christmas shoppers aren’t checking their lists twice. Nearly 56 million adult online Americans are likely to forget to buy a gift for someone, according to the Last-Minute Shopping survey…

Legal Pot Raises Workplace Questions

10 Comments
Employment lawyers, according to an Associated Press report, are urging companies to clearly define what their policies on legal marijuana are. How should retailers deal with employees’ use of marijuana…

RSR Research: Empathy and Design Thinking

11 Comments
Hearing the word “empathy” in the context of application development and delivery at SAP’s Tech Ed event in Madrid may be confusing, but becomes clearer when you couple the notion…

Study: Grocers Overly-Promoting Junk

18 Comments
While healthy and fresh messages are appearing all over grocery floors these days, a study from the U.K. still finds supermarkets’ promotions biased in favor of foods high in fat,…

Starbucks: Steel This Gift Card

22 Comments
Just last week we discussed Starbucks’ use of scarcity to build the perceived value of select estate coffees. Now the chain is offering a limited edition gift card that is…