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Can Rosalind Brewer cure what is ailing Walgreens business?
Walgreens Boots Alliance has reached a deal with Rosalind Brewer to join the company as its new chief executive officer, replacing Stefano Pessina who announced last summer that he would…
NRF 2021: Fanatics’ CEO showcases benefits of vertical commerce
During a keynote session at the NRF Big Show, Doug Mack, Fanatics’ CEO, discussed how the online fan gear leader’s vertical commerce model helped the company make fast adjustments during the…
Bud is latest major brand player to punt on Super Bowl spots
What would the Super Bowl broadcast be without the Budweiser Clydesdales? Fans will get to find out as the beer brand has decided to take a pass on advertising on…
Will retail and brand CMOs play it safe in 2021?
Seventy-three percent of chief marketing officers (CMOs) will rely on existing customers to fuel growth in 2021 rather than look to develop new markets, according to a survey from Gartner…
Is a labor storm developing at retail?
Considering the ongoing struggle between management and labor unions, the question is whether nonunion frontline workers have become more disposable during the pandemic and if they will turn to collective…
Will Godiva’s stores ever come back from the pandemic?
Godiva on Friday announced plans to exit all 128 North American locations as COVID-19 has forced the company to restrict in-person experiences. Do you think Godiva is making a wise…
Conquering store associates’ selling fears is key to driving sales
The death of creativity and imagination are at the heart of low sales in retail shops around the world. Some think technology is the answer — not The Retail Doc…
Will the local food movement see a post-pandemic boost?
Surveys show consumers are eager to buy from independent retailers and restaurants faced with challenges created by the spread of COVID-19. Some of this community support may have been extended…
NRF 2021: Will Lululemon ever get tired of winning?
During the pandemic, Lululemon Athletica’s success is clear. At the virtual NRF Big Show, an exec demonstrated that success isn’t simply a matter of happenstance. Do you think Lululemon is…
NRF 2021: Saks doubles down on its ‘luxury disrupted’ strategy
Marc Metrick, president and CEO of Saks, speaking yesterday during a session at the NRF Big Show’s virtual event, said the luxury department store retailer was fairly well-positioned to handle…
NRF 2021: What did it take for consumer-direct startups to get through the pandemic?
While many businesses have added tech services due to the pandemic, two direct-to-consumer brands featured in a virtual session at the 2021 NRF Big Show doubled down on existing brand…
Do boutique hotels and housing make sense for RH?
RH, formerly known as Restoration Hardware, last week announced plans to invest $105 million in real estate in the ritzy mountain town of Aspen, CO. The project will result in…
Albertsons’ pilot is latest part of the plan to supercharge omnichannel ops
Albertsons wants a bigger slice of the grocery market pie and the supermarket giant sees frictionless shopping experiences as a means to achieve that goal with the novel coronavirus pandemic…
What’s next for data privacy?
At a CES 2021 session featuring privacy experts from Amazon.com, Google and Twitter, panelists agreed that, while data transparency is critical, a “patchwork” of privacy rules across areas may increasingly…
Is My Pillow being ‘cancelled’ or is its CEO trashing the business all on his own?
Mike Lindell, CEO of My Pillow, who gained fame hawking his company’s products on television, is becoming notorious for promoting election conspiracy theories. Now, Bed Bath & Beyond, Kohl’s, H-E-B,…
NRF 2021: Are retailers stronger having made it this far into the pandemic?
There’s no doubt that the novel coronavirus pandemic spelled the end for many retailers, resulting in a record number of store closings in 2020. In what ways have you seen…
Girl Scout cookie selling goes omnichannel
Girl Scouts of the USA has kicked off its 2021 cookie drive with a partnership with Grubhub. It marks its first collaboration with a national delivery service as the national…
Should store associates deliver online orders?
Zumiez, the teen chain geared toward skateboarders and snowboarders, has launched a program that puts store associates to use delivering online orders directly to customers’ doors. Do you see more…
NRF 2021: Social responsibility critical for keeping retail customers engaged
Even with COVID having a near existential impact on many retailers, the focus will remain squarely on corporate social responsibility (CSR) like never before in 2021. Are companies being held…
NRF 2021: How are Lowe’s and Wayfair defining operational excellence?
In separate virtual sessions last week at the 2021 NRF Big Show, Marvin Ellison, CEO of Lowe’s and Wayfair co-founder and CEO Niraj Shah shared perspectives on how each of…
Walmart’s CEO details his journey to racial awareness
“Change actually starts from within each one of us,” Walmart’s CEO Doug McMillon said last week at a keynote address at CES 2021. “Our biases, conscious and unconscious, need to…
