February 22, 2008

Retired Celebrity Chef Looks to Make Triumphant Return

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By Bernice Hurst, Managing Director, Fine Food Network

Television cooks, especially longtime British heroine Delia Smith, can massively increase product sales for retailers. Since her first version of How to Cheat at Cooking, published in 1971, Ms. Smith has sold some 19 million books – along with hundreds of thousands of the many ingredients and implements required for reproducing her dishes.

This time around, she is endorsing packaged and processed shortcut foods and ingredients for the first time. Her argument is not just that people are busy, busy, busy with far more important things to do and/or have simply not been taught how to cook. She also believes that they are intimidated by too many food shows on television with chefs doing things that mere mortals can’t even begin to contemplate attempting.

Ms. Smith’s focus, as she told virtually every newspaper in the U.K. last week, is to ensure that even the poorest can cook quickly, easily and cheaply. Organic, seasonal and locally grown produce? Concerns for the environment? Not for her. Just plain, old fashioned cooking. Even if the mashed potatoes come in frozen disks rather than being made from real, old fashioned potatoes. Once the doyenne of basic techniques, Ms. Smith taught millions exactly how to mash potatoes. Now she admits that modern life sometimes makes buying them already prepared and frozen more sensible.

Britain’s grocers are frantically stocking their shelves with products mentioned. The publicity machine around the book, which lists some 100 “hidden servants,” is in full swing. The publisher has sent the relevant producers handy stickers labeling them “A Delia Cheat! Ingredient.”

The book itself will be pulling customers into supermarkets as they start discounting it and selling copies alongside the products endorsed. Based on past experience, when sales of items as varied as an omelet pan, pizza stone, lemon zester, shallots, eggs and cranberries justified a dictionary definition of ‘the Delia effect’, opportunities to jump on the bandwagon abound. Faithful fans know that they must follow instructions faithfully, without deviation. Hence the determination of grocers to prove their organizational skills, getting ingredients out where they can be seen and purchased with as little effort as it will take to cook them.

Discussion questions: What do you think has been the impact of celebrity chefs and cookbook authors on U.S. grocery sales? Has the effect become more pronounced with the explosion of cooking shows on channels such as the Food Network? How can grocers capitalize more on their popularity?

Discussion Questions

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David Biernbaum

More than any other time in our history, the public is obsessed with celebrities. Celebrity chefs have an impact on sales the same as other celebrity experts do in other categories, at least until they do something, or say something stupid, that brings them down.

Mike Osorio
Mike Osorio

Celebrity chefs, particularly from the Food Network, have had a massive impact on all things food-related in our country and around much of the world. Grocery stores (and restaurants) have done a reasonably good job of providing wanted, once-exotic, products and ingredients to even the most rural communities. Remember when there was only one or two kinds of each of the vegetables and fruits in the produce section?

Grocery chain buyers should continue to monitor the key celebrity chefs but most importantly, they need to listen to consumer requests and provide product, books, appearances, etc.

2 Comments
Oldest
Newest Most Voted
Inline Feedbacks
View all comments
David Biernbaum

More than any other time in our history, the public is obsessed with celebrities. Celebrity chefs have an impact on sales the same as other celebrity experts do in other categories, at least until they do something, or say something stupid, that brings them down.

Mike Osorio
Mike Osorio

Celebrity chefs, particularly from the Food Network, have had a massive impact on all things food-related in our country and around much of the world. Grocery stores (and restaurants) have done a reasonably good job of providing wanted, once-exotic, products and ingredients to even the most rural communities. Remember when there was only one or two kinds of each of the vegetables and fruits in the produce section?

Grocery chain buyers should continue to monitor the key celebrity chefs but most importantly, they need to listen to consumer requests and provide product, books, appearances, etc.

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