September 24, 2007

MySpace for the Older Crowd

Share: LinkedInRedditXFacebookEmail

By Tom Ryan

With names such as Eons, Rezoom, Multiply, Maya’s Mom, Boomj, and Boomertown, a host of social networking sites have been launched targeting baby boomers and graying computer users. The good news for marketers is that, unlike the youngsters going to MySpace and Facebook, the older generation tends to be stickier – or less likely to move from one trendy website to the next.

“Teens are tire kickers – they hang around, cost you money and then leave,” said
Paul Kedrosky, a venture capitalist and author of the blog ‘Infectious Greed.’ “The
older demographic has a bunch of interesting characteristics, not the least
of which is that they hang around.”

That perceived stickiness is why a number of investors are sinking money into boomer and older-oriented social networking sites. Among the investments:

  • VantagePoint
    Ventures, an early investor in MySpace, recently led a $16.5 million round
    of financing for Multiply, a social networking site aimed at people who are
    settled;
  • In August, Shasta Ventures led a $4.8 million financing round for TeeBeeDee,
    which describes itself as a “place for people over 40 who believe that life
    is still to be determined”;
  • Also in August, Johnson & Johnson spent $10 to $20
    million to acquire Maya’s Mom, a social networking site for parents.

The New York Times article points out that the number of internet users older than 55 is roughly the same as those aged 18 to 34, according to Nielsen/NetRatings. Also, some users of the older-oriented sites feel the experience is more comfortable to them than when they tried MySpace, Facebook or Friendster.

“I’ve discussed my divorce, my medical issues, and when do I dare go dating again,” Martha Starks, 52, a retired optician in Tucson, who spends an hour or two each evening on a site called Eons, told the Times. “I sure wouldn’t discuss that stuff with a 20-year-old.”

She says she talks about lighter things, too, like movies and music, with an audience that gets what she is saying.

“They don’t even know who Aretha is — she’s the queen of soul!,” she said.

Meg Dunn, 38, who is raising three children in Fort Collins, Colo., uses Multiply, where she shares family photos with her relatives, and gets into discussions on substantive topics, like health issues and illnesses affecting elderly people.

“I feel like I’m putting down roots, building relationships,” she said. “My feeling on MySpace is that people give you a poke, and then they’re gone and you never see them again.”

The sites are attracting some advertisers too. For example, Eons – describing itself as the “gathering place for people lovin’ life on the flip side of 50,” counts Humana health insurance, Fidelity Investments and CVS Corp. among its advertisers. Lee Goss, president and chief operating officer of Eons, said that the sites aimed at an older audience may not grow as quickly as MySpace, but could have longevity.

“Our audience, while it is harder to attract, is more durable and sticky over time,” he said.

Discussion Questions: What do you think of older-oriented social network websites as a marketing vehicle? How can retailers and vendors fully tap this opportunity? What do you particularly think of J&J’s purchase of Maya’s Mom, a social networking site for parents?

Discussion Questions

Poll

9 Comments
Oldest
Newest Most Voted
Inline Feedbacks
View all comments
J. Peter Deeb
J. Peter Deeb

The J&J purchase is interesting in that they must see this as a way to cut through some of the clutter and target mothers with information and advertising. I see young mothers turning to the internet to gather information on everything from child rearing tips to product ideas and information for use with their children. J&J can reach many mothers with their products if the site is robust and informative.

Ryan Mathews

I thing we are–at best–at the Beta stage of social networking and the possibility exists that the future of these sites may look very different from the present. One simple example is our apparent inability to differentiate between social networking and commercial networking. People do want to be connected but I’m not sure if they want it badly enough to be overmarketed to, especially when that overmarketing makes some serious assumptions about who they are and what they want. In my mind, the jury is still out on all of this.

Anne Howe
Anne Howe

I signed up for an EONS account last October but frankly, just forgot to use it due to a lack of time. I just revisited it, took a few minutes to start a profile, but I am not sure I will truly spend any of my free time starting up a whole new network with strangers when I need more time to stay connected to the many friends and family I already have.

While I think the idea of the medium is great for marketers, my sense is that the active boomer segment isn’t waiting for marketers to push information to them via social networks, but rather, they reach out to use the web to seek and find what they are interested in.

I think the teen social networks are so popular because teens have so much more free time. As my three have gotten busier with college and jobs, they have really decreased their time using social networking.

What I do think is a good idea is the J&J acquisition, as long as they don’t over-market themselves in the space.

Joel Warady
Joel Warady

The jury is still out on these sites. While the concept is sound, there is a question as to whether or not the sites are building loyal users. they are too new for anyone to declare them successful. In fact, just last week Eons let go of 1/3 of their staff. Social Networking will continue to morph, and will combine both online and offline relationships. Sites such as Yelp and Meetup.com tend to have a better overall model because they bring people together both physically, as well as emotionally. Marketers should be looking at these sites as they create their strategic marketing plans.

Mel Kleiman
Mel Kleiman

Social networking is here to stay for all kinds of different demographic groups. There is not going to be just a breakdown by age but also by all kind of things that make us different. Just as the niche job boards seem to turn up a better group of candidates for jobs, niche networking sites are going to have more appeal to users. It is simple human nature that we like to hang out with people who are like us, like the same things we do, or come from similar backgrounds.

The networking sites have not proven to be great for paid advertising, but they’ve been great for viral and referral marketing. If you have a great product and great service, this will be a great place to be. If you want to gather truthful information, this will also be a great place to be. But if you are looking for someplace where you can control your message, don’t go there.

Anna Murray
Anna Murray

From a headline last week….

News Corp.’s MySpace social networking site is using personal details contained on users’ profile pages and blogs to sell highly targeted advertising, the company said Tuesday.

In the interactive advertising community, this announcement has been hailed as the next big leap in online advertising. Study after study shows that behavioral advertising and segmenting/targeting works. Being able to extend the same capability to the older/boomer market will be a boon to advertisers.

Li McClelland
Li McClelland

Is it possible that the reason people go to these social networking sites is that they are looking for insight and information from real people who have been in similar situations and in fact are trying to escape from obvious commercial influences? Marketers and PR people who are tempted to insert themselves too boldly into this networking mix may find they are not terribly appreciated or rewarded.

Mark Lilien
Mark Lilien

Successful social networking sites for boomers will attract a lot of financial services advertisers. Companies like Fidelity, various insurance companies, annuity sellers, etc. are willing to pay premium ad rates to reach folks on Eons, etc. with significant investable assets. Financial services companies looking for boomers have healthier ad budgets than declining music companies trying to reach college students on Friendster and MySpace.

Odonna Mathews
Odonna Mathews

I agree with the previous comments that it is too soon to tell the effects of this website as a marketing vehicle. But it does concern me if Eons has let go of 1/3 of their staff recently.

9 Comments
Oldest
Newest Most Voted
Inline Feedbacks
View all comments
J. Peter Deeb
J. Peter Deeb

The J&J purchase is interesting in that they must see this as a way to cut through some of the clutter and target mothers with information and advertising. I see young mothers turning to the internet to gather information on everything from child rearing tips to product ideas and information for use with their children. J&J can reach many mothers with their products if the site is robust and informative.

Ryan Mathews

I thing we are–at best–at the Beta stage of social networking and the possibility exists that the future of these sites may look very different from the present. One simple example is our apparent inability to differentiate between social networking and commercial networking. People do want to be connected but I’m not sure if they want it badly enough to be overmarketed to, especially when that overmarketing makes some serious assumptions about who they are and what they want. In my mind, the jury is still out on all of this.

Anne Howe
Anne Howe

I signed up for an EONS account last October but frankly, just forgot to use it due to a lack of time. I just revisited it, took a few minutes to start a profile, but I am not sure I will truly spend any of my free time starting up a whole new network with strangers when I need more time to stay connected to the many friends and family I already have.

While I think the idea of the medium is great for marketers, my sense is that the active boomer segment isn’t waiting for marketers to push information to them via social networks, but rather, they reach out to use the web to seek and find what they are interested in.

I think the teen social networks are so popular because teens have so much more free time. As my three have gotten busier with college and jobs, they have really decreased their time using social networking.

What I do think is a good idea is the J&J acquisition, as long as they don’t over-market themselves in the space.

Joel Warady
Joel Warady

The jury is still out on these sites. While the concept is sound, there is a question as to whether or not the sites are building loyal users. they are too new for anyone to declare them successful. In fact, just last week Eons let go of 1/3 of their staff. Social Networking will continue to morph, and will combine both online and offline relationships. Sites such as Yelp and Meetup.com tend to have a better overall model because they bring people together both physically, as well as emotionally. Marketers should be looking at these sites as they create their strategic marketing plans.

Mel Kleiman
Mel Kleiman

Social networking is here to stay for all kinds of different demographic groups. There is not going to be just a breakdown by age but also by all kind of things that make us different. Just as the niche job boards seem to turn up a better group of candidates for jobs, niche networking sites are going to have more appeal to users. It is simple human nature that we like to hang out with people who are like us, like the same things we do, or come from similar backgrounds.

The networking sites have not proven to be great for paid advertising, but they’ve been great for viral and referral marketing. If you have a great product and great service, this will be a great place to be. If you want to gather truthful information, this will also be a great place to be. But if you are looking for someplace where you can control your message, don’t go there.

Anna Murray
Anna Murray

From a headline last week….

News Corp.’s MySpace social networking site is using personal details contained on users’ profile pages and blogs to sell highly targeted advertising, the company said Tuesday.

In the interactive advertising community, this announcement has been hailed as the next big leap in online advertising. Study after study shows that behavioral advertising and segmenting/targeting works. Being able to extend the same capability to the older/boomer market will be a boon to advertisers.

Li McClelland
Li McClelland

Is it possible that the reason people go to these social networking sites is that they are looking for insight and information from real people who have been in similar situations and in fact are trying to escape from obvious commercial influences? Marketers and PR people who are tempted to insert themselves too boldly into this networking mix may find they are not terribly appreciated or rewarded.

Mark Lilien
Mark Lilien

Successful social networking sites for boomers will attract a lot of financial services advertisers. Companies like Fidelity, various insurance companies, annuity sellers, etc. are willing to pay premium ad rates to reach folks on Eons, etc. with significant investable assets. Financial services companies looking for boomers have healthier ad budgets than declining music companies trying to reach college students on Friendster and MySpace.

Odonna Mathews
Odonna Mathews

I agree with the previous comments that it is too soon to tell the effects of this website as a marketing vehicle. But it does concern me if Eons has let go of 1/3 of their staff recently.

More Discussions